Privacy policy
Privacy Policy
Effective Date: July 2026
At ZYNEZ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
Information We Collect
When you use our website or place an order, we may collect the following information:
* Full name
* Email address
* Phone number
* Shipping and billing address
* Order details
* Payment information (processed securely by our payment providers)
* Device and browser information
* IP address
* Website usage data through cookies and similar technologies
How We Use Your Information
We use your information to:
* Process and deliver your orders
* Provide customer support
* Verify Cash on Delivery (COD) orders
* Send order updates and shipping notifications
* Improve our website and customer experience
* Detect and prevent fraud
* Comply with legal obligations
* Send promotional emails or messages only if you have agreed to receive them
Payment Information
ZYNEZ does not store your debit card, credit card, or payment details. Payments are processed securely through trusted third-party payment providers.
Sharing Your Information
We may share your information only with trusted third parties who help us operate our business, including:
* Courier and delivery companies
* Payment service providers
* Shopify and other service providers that help operate our online store
* Government authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.
You may disable cookies through your browser settings, although some features of the website may not function properly.
Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
Your Rights
You may request to:
* Access your personal information
* Correct inaccurate information
* Delete your personal information where legally permitted
* Contact us with any privacy-related concerns
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
ZYNEZ reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
ZYNEZ
Email: zynez.pk@gmail.com
WhatsApp: +92 339 5481699